The ESL camp is managed and supervised by experienced staff; 24/7 supervision is provided by residential counselors and tour escorts of university age or older. These counselors are there to ensure students have a safe, exciting and enjoyable stay
Staff candidates have a long screening process before being offered employment. Staff must undergo a police background check. The staff attend a number of pre-program training initiatives, including an intensive live-in course at Pickering College. Training is ongoing throughout the summer.
The staff live in residence at the school, developing commitment and furthering the process of forming bonds. A balance of different types of personalities and strengths is consciously maintained.
All staff are trained in emergency first aid, cardio-pulmonary resuscitation, and treatment for anaphylaxis.